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Delivery

Shipping policy

Once purchased, your items will be shipped to you within 5 working days by the tracked postal services. Once shipped, you will receive all tracking details.

Please note that some of our items are made-to-order. If an item was pre-ordered, please note that different T&C will apply. Pre-ordered items will only be shipped once printed or produced. Timelines will always be communicated in the item’s description.

Once the artwork is pre-ordered, the production will start within the next 10 working days.

Please note that if an artwork is shipped internationally, you may be liable to pay additional duty and import charges that are not included in our shipping fee.

How to take care of your print

We care about the safety of our prints – all of them are wrapped and packed in tubes before being shipped to you. We understand you want to take care of your print once it’s delivered, so here’s some tips on how to do it best:

After you have received your print, it is important to take it out of the tube package as soon as possible. You do not want to keep it rolled for too long, and it is best to place your print between cardboard or gently weigh it down on the corners to keep it flat.

Extreme temperatures and humidity can harm your print, so make sure to keep it somewhere where the temperature is normal. To protect your new piece from being damaged in any way, we encourage you to frame it behind glass. This way your print will always look just like when you first purchased it!

We recommend framing your prints with Art Glass. Art Glass will reveal the true colours and texture of your print and keep it safe, all at the same time.